Refund policy

Refund Policy

All sales are final. Because each item is handcrafted, made to order, or personalized, we are unable to accept returns, exchanges, or cancellations once an order has been placed.

If your item arrives damaged during shipping, please contact us at thirdeyecreationco@gmail.com within 48 hours of delivery with your order number and a photo of the damage. We’ll work with you to make it right, either with a replacement or a resolution, at our discretion.

Custom and personalized orders are always final sale and cannot be canceled or modified once production has begun, since these pieces are made specifically for you and can’t be resold.

Questions about your order? Reach out any time at thirdeyecreationco@gmail.com.

Questions about your order? Reach out any time at thirdeyecreationco@gmail.com.